Welcome to Natureway Mart. We value your trust and are committed to protecting your privacy. This Privacy Policy explains how we collect, use, and safeguard your personal information when you visit or make a purchase on our website.
1. Information We Collect
When you interact with our website, we may collect the following information:
a) Personal Information
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Name
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Billing & Shipping Address
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Email Address
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Phone Number
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Payment Details (processed securely through trusted payment gateways)
b) Non-Personal Information
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Browser type & version
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Device information (desktop/mobile)
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IP address (for security and order verification)
2. How We Use Your Information
We use your data for purposes such as:
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Processing and delivering your orders for oils and related products
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Sending order updates, invoices, and shipping details
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Responding to inquiries and customer service requests
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Sending promotional offers, if you have opted in
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Improving our website’s user experience
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Preventing fraud and ensuring secure transactions
3. No Cookies Policy
We do not use cookies or tracking technologies to collect your data. Any information we receive is voluntarily provided by you during account creation, checkout, or when contacting us.
4. Sharing Your Information
We do not sell or rent your personal information. However, we may share your data with:
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Payment processors (for secure transactions)
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Shipping partners (to deliver your order)
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IT service providers (to operate our website and ensure security)
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Legal authorities (if required by law)
5. Payment Security
We never store your full payment details. All payments are processed through secure, PCI-compliant payment gateways that use encryption and fraud prevention tools.
6. Email & SMS Communication
By providing your contact details, you agree to receive transactional updates (order confirmations, delivery alerts).
You can opt out of marketing emails or SMS anytime by clicking the unsubscribe link or contacting us directly.
7. Protecting Your Data
We implement strict security measures, including:
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SSL encryption on our website
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Regular server security checks
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Limited access to customer data
8. Your Rights
You have the right to:
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Access and request a copy of your stored personal information
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Correct inaccurate details
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Request deletion of your data (subject to legal and transactional obligations)
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Withdraw consent for marketing communications
9. Third-Party Links
Our website may contain links to third-party sites. We are not responsible for their privacy practices. Please review their policies before sharing any information.
10. Changes to This Policy
We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated “Last Updated” date.
11. Contact Us
If you have any questions about our Privacy Policy or how we handle your data, please contact us at:
📧 Email: naturewayoils@gmail.com
📞 Phone: +91 9384746469
